Frequently Asked Questions
What areas do you serve?
We proudly serve Nederland, Beaumont, Port Neches, Port Arthur, Groves, and Bridge City. If you're outside our main service area, give us a call and we will work with you.
Do you come to my house?
Yes! We're a fully mobile detailing service. We bring all the tools, products, and equipment needed to detail your car right in your driveway.
Do I need to provide water or power?
Yes. We have all the equipment and recourses for the detail, but with us being a new company we will have to use your water and electricity to complete the job. Which is deducted in the total price of our detail packages.
How long does a detail take?
Most details take 2-4 hours, depending on the package and condition of the vehicle. Platinum and paint correction services may take longer.
What if it rains on the day of my appointment?
If bad weather is expected, we'll contact you in advance to reschedule for the earliest available day. If you have a covered garage or carport, we will still complete the detail as scheduled.
What's included in each package?
Each package has its own list of services, from the basic interior to our platinum package with paint correction. you can view all packages on our services page.
What products do you use?
We use only professional-grade detailing products that are safe for your paint, interior surfaces, and upholstery. These are the same quality products trusted by luxury dealerships and auto shows.
Do you offer a guarantee?
Yes! We offer a 100% satisfaction guarantee:
If you don't love the results, you will get a full refund
What's your cancellation policy?
We understand plans change. please notify us at least 24 hours before your appointment so we can adjust our schedule and give you a full refund.
Do you offer any promotion or discounts?
Yes! First time customers receive a FREE $50 Wax Application with any detail package. We also offer discounts through our maintenance plans for regular customers.
How often should I detail my car?
For most vehicles, we recommend a Basic Package detail every 1-3 months and a maintenance plan for those who want their car looking its best all year round.
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If you have any more questions, feel free to contact us!